Retail Courses

Who is this qualification for?

This qualification is aimed at individuals who are already working within the retail sector or who are looking to develop their knowledge and understanding to obtain employment within the sector, perhaps as checkout operators or sales assistants.  

How long will it take?

To complete this qualification learners should expect to undertake between 47 and 55 hours of learning. 

Topics covered

These include understanding the business of retail, understanding the control, handling and replenishment of stock in a retail business, understanding how individuals and teams contribute to the effectiveness of a retail business, understanding customer service in the retail sector and understanding the retail selling process.

Assessment method

This qualification is assessed by a portfolio of evidence.

Purpose Statement

Qualification Specification

Fact Sheet

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